Who We Are

We are a recognized 501 (c)(3) veteran focused non-profit, established in 1985 to help Homeless Veterans and Veterans at risk of being homeless find shelter and work towards stability and self-sustainment.

Through the Years, the focus of the Center has expanded to accommodate and serve the thousands of Veterans in the greater Merrimack Valley and Seacoast region to now include Boston, Metro West, North into New Hampshire, and South to Cape Cod. We provide a continuum of care to Veterans and their families, ranging from very basic food and shelter needs to advocacy, information, and referrals for benefits support and career and education services.

The Center currently operates eight housing units directly and collaborates with other agencies for additional housing space. This translates into subsidized and supportive housing to 65+ Veterans and their families. We are constantly working to expand and add living spaces in order to provide more affordable housing units for as many local Veterans as possible.

Your Donations Help us provide the following services:

  • Emergency Housing Solutions
  • Permanent Housing Solutions
  • Rental Eviction Assistance
  • Case Management
  • Relationship and Social Strengthening
  • Weekly Food Pantry
  • Veterans’ Court
  • AA Meetings
  • Benefits and Healthcare Referrals
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Bill Kelly

Bill Kelly

Executive Director

Captain U.S. Coast Guard (Retired)

Bill Kelly brings to Veterans Northeast Outreach Center (VNEOC) a wealth of real-world experience, across many disciplines.  Prior to becoming a part of the VNEOC Team, he was a licensed Mortgage Professional, specializing in VA lending. He also worked at Endicott College in Beverly, MA as an Adjunct Professor and staff administrator in their Adult Degree program, helping veterans access their Post 9/11 GI Bill benefits. Bill served for 24 years as an active-duty Coast Guard officer. He held leadership positions at every level of the organization, serving in ships, operations, law enforcement and search and rescue positions throughout the country. He is a Gulf War Veteran, having served in theater in the Persian Gulf, and ashore in Bahrain and Kuwait. He has extensive Joint Service experience working with all military branches on the Joint Staff and within the Office of the Secretary of Defense, while serving at the Pentagon. As a career mentor and educator, he concluded his military career as the Coast Guard Service Advisor to the U.S. Naval War College. After retirement from active service, he taught homeland security and risk management courses at both the graduate and undergraduate levels. He now has dedicated his efforts to supporting Veterans in the nonprofit arena.

Board of Directors

Board President
Richard Bettencourt Jr.
Mortgage Professional

Board Vice-President
John Bachmann
Insurance Professional

Board Secretary
Lenin Roa
Navy Veteran
Business Professional

Board Member
Beth Laliberty
Veteran Mother
Attorney

Board Member
Michael Hart
Marine Corps Vietnam Veteran

Board Member
Jocelyn Rolley
Accountant

History of VNEOC

The Veterans Northeast Outreach Center Inc. (VNEOC) is a 501 (c)(3) nonprofit organization dedicated to providing and facilitating support to Merrimack Valley Veterans and their families, including eastern Massachusetts and southern New Hampshire. VNEOC was established in Lawrence, MA, in 1985 as a veteran center offering information and referral services to veterans and their families. Located in a storefront on Essex Street, the Center’s reputation grew as a place of support and comradeship for veterans throughout Lawrence and the Greater Merrimack Valley.

In those early years, a core group of dedicated veteran volunteers provided the services, and the organization was funded through the generosity of donors throughout the year. Eventually the center began to receive some grant funding for its programs, services, and outreach mission. As the center’s reputation grew, so did the need for space and greater accessibility to services. In 1993, VNEOC moved to Haverhill, MA and opened a new office on Wingate Street. As VNEOC’s experience in the veteran support community grew, the need for affordable housing and finding alternative paths to divert veterans in need from homelessness became more and more evident. In 1996, VNEOC purchased an old Victorian-style home at 65 Cedar Street, Haverhill, now referred to lovingly as “the Mansion,” to develop a transitional housing program to help area veterans make the needed steps from homelessness to independent self-supportive living. Opened in 1997, the VNEOC Mansion offers 21-single room occupancy community living spaces to help veterans take the steps they need to fulfil the goal of self-sufficiency.

Ever growing and expanding their human services support and housing programs, which already included a food pantry and clothing distribution center, in 2001 VNEOC acquired their current community center and offices at 10 Reed Street in Haverhill. Acquiring several parcels of land from the Archdioceses of Boston, VNEOC transformed the old St. Rita’s Parish Church into a thriving and vibrant veteran-focused community center. From this central location, VNEOC maintains its administrative offices and provides the bulk of its community services. The community center hosts veteran-focused events, activities, a weekly food pantry, resource fairs, and a quarterly service provider round table, all to great effect in the area and regional veteran community. To help further alleviate the pressing need for affordable veteran housing, in 2002 VNEOC constructed the O’Neil Building, a 10-unit single bedroom affordable housing facility right across the street from the community center.

Over the course of the next several years, VNEOC expanded their affordable housing portfolio and acquired housing properties in Haverhill, North Andover, Westford, Chelmsford, and Newburyport. Between these properties and the VA grant-funded Transition in Place housing program, VNEOC supports 65+ veterans with affordable housing and transitional housing options. The history of the Veterans Northeast Outreach Center is one of dynamic growth as it responds to the evolving needs of the veteran community and their families throughout eastern Massachusetts and southern New Hampshire. Ever forward, VNEOC remains committed to its overarching mission to end veteran homelessness and provide the support services needed by veterans to become more self-sustainable.

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Scott Forbes
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In Memoriam

Executive Director

With a heavy heart, we are informing our VNEOC community that Scott Forbes passed March 2023.

Scott oversaw all Federal & State funded grant programs that provide housing assistance, employment, access to VA benefits, outreach, and peer support opportunities that improve the overall quality of life for veterans and their families. He joined VNEOC in January 2019. He will be missed by many in the veteran community.

Executive Director

John Ratka joined VNEOC in 1999 as Executive Director, following a distinguished 26-year career in the United States Navy. John oversaw the receipt of more than $2M in federal funding for the Supportive Services for Veteran Families program, oversaw the rebuild of Saint Rita’s Church to house VNEOC’s main location, and was awarded the Secretary’s Award for Outstanding Achievement from the Department of Veteran Affairs. He passed on January 12, 2019.

10 Reed Street Haverhill, MA 01832

(978) 372-3626

info@vneoc.org

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