Who We Are

Veterans Northeast Outreach Center, a registered 501 (c)(3) community based, Veteran focused, non-profit based in Haverhill, MA, provides a full continuum of care to Veterans and their families in Essex, Middlesex and Barnstable Counties in Massachusetts and Rockingham and Hillsborough Counties in New Hampshire.

With compassion and dedication, we help at risk and low-income Veterans with basic food and shelter needs, housing, advocacy, social engagement, community activities, case management, and VA benefits & claims assistance.

If you are a Veteran in need, or you care for a Veteran, we are here for you.

Your Donations Help us provide the following services:

  • Emergency Housing Solutions
  • Permanent Housing Solutions
  • Rental Eviction Assistance
  • Case Management
  • Relationship and Social Strengthening
  • Employment and Entrepreneurship Services
  • Peer Mentorship
  • Education and Literacy Programs
  • Legal Services
  • Benefit Assistance
  • Healthcare Support
  • Weekly Food Pantry

Veterans Northeast Outreach Center

Who we are and what we do:

We are a recognized 501 (c)(3) veteran focused non-profit, established in 1985 to help Homeless Veterans and Veterans at risk of being homeless find shelter and work towards stability and self-sustainment.

Through the Years, the focus of the Center has expanded to accommodate and serve the thousands of Veterans in the greater Merrimack Valley and Seacoast region to now include Boston, Metro West, North into New Hampshire, and South to Cape Cod.  We provide a continuum of care to Veterans and their families, ranging from very basic food and shelter needs to advocacy, information, referral, career and education services.

The Center currently operates eight housing units directly and collaborates with other agencies for additional housing space.  This translates into subsidized and supportive housing to 65+ Veterans and their families.  We are constantly working to expand and add living spaces in order to provide more affordable housing units for as many local Veterans as possible.

Bill Kelly

Bill Kelly

Executive Director

Captain U.S. Coast Guard (Retired)

Bill Kelly brings to Veterans Northeast Outreach Center (VNEOC) a wealth of real-world experience, across many disciplines.  Prior to becoming a part of the VNEOC Team, he was a licensed Mortgage Professional, specializing in VA lending. He also worked at Endicott College in Beverly, MA as an Adjunct Professor and staff administrator in their Adult Degree program, helping veterans access their Post 9/11 GI Bill benefits. Bill served for 24 years as an active-duty Coast Guard officer. He held leadership positions at every level of the organization, serving in ships, operations, law enforcement and search and rescue positions throughout the country. He is a Gulf War Veteran, having served in theater in the Persian Gulf, and ashore in Bahrain and Kuwait. He has extensive Joint Service experience working with all military branches on the Joint Staff and within the Office of the Secretary of Defense, while serving at the Pentagon. As a career mentor and educator, he concluded his military career as the Coast Guard Service Advisor to the U.S. Naval War College. After retirement from active service, he taught homeland security and risk management courses at both the graduate and undergraduate levels. He now has dedicated his efforts to supporting Veterans in the nonprofit arena.

Board of Directors

Board President
Richard Bettencourt Jr.
Mortgage Professional

Board Vice-President
John Bachmann
Insurance Professional

Board Treasurer
Ralph Basiliere
Marine Corp. Veteran
Haverhill City Council Member

Board Secretary
Lenin Roa
Navy Veteran
Business Professional

Board Member
Michael Hart
Marine Corps Vietnam Veteran

Board Member
Beth Laliberty
Veteran Mother

Board Member
Jocelyn Rolley

Scott Forbes

In Memoriam

Executive Director

With a heavy heart, we are informing our VNEOC community that Scott Forbes passed March 2023.

Scott oversaw all Federal & State funded grant programs that provide housing assistance, employment, access to VA benefits, outreach, and peer support opportunities that improve the overall quality of life for veterans and their families. He joined VNEOC in January 2019. He will be missed by many in the veteran community.

10 Reed Street Haverhill, MA 01832

(978) 372-3626


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